Go to https://avaya.thesipschool.com
Select “Login”
Enter your Email address and Password for the site and Login. Use the “Reset Password” link if necessary.
Click on the “History” hyperlink.
Click on the green Cert icon corresponding to your certification with the test status of “Live”.
Save the PDF certificate to your laptop.
E-mail a copy of the PDF file to tnmoore@avaya.com.
It can take up to 2 weeks for your new credential to be reflected in your certification profile in the Credential Tracking Tool.