Go to https://certmetrics.com/comptia/login.aspx
Enter your Candidate ID or Email Address and Password for the site. If this is your first time accessing the site or you forgot your credentials, click the “Never logged in before” hyperlink to setup your account or reset your password.
Once logged into the site, click on Certifications.
Download the Active Certifications/Certificates to your PC using the “PDF Certificate” link under Downloads.
E-mail a copy of the PDF file to tnmoore@avaya.com
It can take up to 2 weeks for your new credential to be reflected in your certification profile in the Credential Tracking Tool.