Training

Alliance Training

Alliance Industry Certification Training is provided by training partners. For information regarding Alliance Training please refer to the catalog below, view currently scheduled courses, or see additional resources in the links section below.

Avaya Certification Catalog

Online Training

Linkedin Learning – This online resource offers training in a variety of tools and topics. This is a great learning opportunity to supplement industry-standard certifications. You can access Linkedin Learning per the instructions below!

Avaya Training

Please visit Avaya Learning to view schedules and enroll in the appropriate training and assessments – requires manager’s approval.

Vouchers for Industry and Avaya exams

Avaya Exams

With approval from your manager to purchase and expense the exam fee through your department, send the following information to tnmoore@avaya.com to obtain a discount voucher for Pearson-Vue testing center. Associates will need to pay the remaining balance after the discount voucher is applied.

Please include the following:

  • Your name
  • Your HRID
  • Exam Name
  • Timeframe to complete exam

After obtaining discount voucher and with manager approval, you may schedule your exam at Pearson Vue. Please refer to the Pearson VUE Registration & Voucher Process for additional details in the related links below.

It is recommended to take the exam as soon as possible after completion of the course, please see the catalog for details.

Industry Certification Exams

Industry Certification Exams should only be taken after completing the corresponding course scheduled through your manager. Scheduling and vouchers will be provided through the training partner hosting the course.

Training related links

Alliance

Certification Catalog

Course Schedule

Learning Management System (LMS)

Industry Training Courses, What to Expect

CompTIA Online Testing for Avaya Technicians

Avaya Learning

https://www.avaya-learning.com/lms/#/
Avaya Learning Course Registration Process

Linkedin

Linkedin Learning has replaced Skillsoft
To access Linkedin Learning:
Go to Avaya Currents home page and select Talentmaker on the top menu
Once logged into Talentmaker select the Linkedin Learning link under the Welcome menu

Pearson VUE Registration & Voucher Process

Pearson VUE Registration & Voucher Process